Privacy Policy
How we collect, use, and protect your personal information
Last updated:
Gardensolar.uk ('we', 'us', 'our') is committed to protecting your privacy. This policy explains what personal data we collect when you use our website or contact us, how we use it, and your rights under UK data protection law.
Who we are
Gardensolar.uk is a UK-based supplier of plug-in solar kits for residential customers. We are the data controller for the personal information collected through this website.
If you have any questions about this policy or how we handle your data, please contact us at [email protected].
What data we collect
When you submit an enquiry through our contact form, we collect your name, email address, phone number (optional), and the content of your message.
We may also collect technical data automatically when you visit our site, such as your IP address, browser type, and pages visited, for the purpose of keeping our website secure and improving its performance.
How we use your data
We use the information you provide to respond to your enquiry, provide you with information about our products and services, and follow up on any quote or order you request.
We do not use your data for automated decision-making or profiling, and we do not sell or share your personal data with third parties for marketing purposes.
Legal basis for processing
We process your personal data on the basis of your consent (when you submit a contact form) and our legitimate interests in running our business and responding to customer enquiries.
How long we keep your data
We retain enquiry data for up to 2 years from the date of your last contact with us, after which it is securely deleted. If you become a customer, we may retain relevant records for up to 7 years to comply with our legal and tax obligations.
Your rights
Under UK GDPR you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict our processing, and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
Cookies
Our website uses essential cookies required for the site to function. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and seek your consent where required.
Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our website after any changes constitutes your acceptance of the updated policy.